Softeris IT Systems
37A Wroc?awska Street, 30-011, Cracow
The most important stage of IT system design. During this phase we interview the client about processes to be improved. Together, we identify problems which make everyday work difficult and we design a system concept and describe requirements. We present optimal solutions to ensure additional business benefits. At this stage, functional specifications, diagrams and models are created.
We conduct implementation very carefully, because it is very important for the correct and effective functioning of the system in the company. Apart from installation, we ensure optimal configuration, develop documentation and train users and administrators. Naturally, during the implementation process we ensure work safety and continuity.
We also offer training for employees and administrators in the implemented system. During the training users will learn to handle the system, its functions and how to work effectively on the individual modules. We provide help and support to users until they master the system
We maintain constant communication with our clients. We quickly implement updates e.g. due to changes in regulations or if the system is extended with new features. We guarantee the smooth operation of the system and service infrastructure
We want our clients to feel safe not only during project execution, but also after the system is implemented. We provide ongoing tech support and consulting concerning system operation. As standard, the support is available during standard work hours, optionally 24/7.